ZZ Top ‎- Raw Unisex Hawaiian Shirt

We’ve Got You Covered 💬

1. I didn’t receive a confirmation email or receipt. What should I do?

Once your order is placed, a confirmation email will automatically be sent to the email address you used at checkout.
If you don’t see it in your inbox, please check your spam/junk folder.
Still can’t find it? Reach out to us at contact@sevogue.com — we’ll resend it right away.

2. How can I track my order?

Once your package has been shipped, you’ll receive a shipping confirmation email with a tracking number.
You can also track your order directly via our “Track Order” page using your order number and email address.

3. Can I change or cancel my order?

We start processing orders quickly to make sure you get them fast — but if you need to change your shipping address, item, or size, please email contact@sevogue.com as soon as possible.
We’ll do our best to make the change before your order ships, though we can’t guarantee adjustments during high-volume periods.

4. There’s an issue with my order. What should I do?

No worries — we’ve got your back!
Email us at contact@sevogue.com with your order number and a short description (or photo) of the issue. We’ll sort it out for you ASAP.

5. What’s your return & exchange policy?

We want you to love what you ordered.
Please visit our Returns & Exchanges Page for full details and instructions.

6. How long does shipping take?

Shipping time varies depending on your location and selected shipping method.
You’ll see an estimated delivery date at checkout.

Typical timeframes:Please visit our SHIPPING & DELIVERY  for full details and instructions.

7. My order says delivered, but I didn’t receive it.

Sometimes carriers mark packages as delivered a bit early.
Please allow 3 business days for it to arrive.
If it still doesn’t show up, contact your local carrier first — then email us at contact@sevogue.com for further help.
We’ll make sure you’re taken care of.

8. What shipping carriers do you use?

We work with trusted global carriers to ensure your order arrives safely:

• 
  USA: USPS / UPS
  
• 
  International: DHL / GlobalPost / Local Postal Partners
  

9. Do you ship worldwide?

Absolutely 🌍
We offer worldwide shipping to most countries.
Simply enter your address at checkout to view available shipping options and rates.

10. My item arrived damaged or incorrect. What should I do?

We’re sorry that happened! Please email contact@sevogue.com with your order number and clear photos of the item.
We’ll send a replacement or refund right away.

11. How do I know what size to order?

Each product page includes a detailed size chart for reference.
If you’re between sizes or unsure, we recommend going one size up for an oversized fit.

12. Do you offer free shipping or promotions?

Yes! We regularly run exclusive deals such as “Buy 2, Get Free Shipping” or seasonal discounts.
Check the announcement bar at the top of our site or subscribe to our newsletter to stay updated.

13. Can I change my shipping address after my order has shipped?

Once an order has been shipped, we can’t change the delivery address.
If your order hasn’t shipped yet, please email us immediately — we’ll try to update it in time.

14. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, Amex), ShopPay,PayPal, Apple Pay, Google Pay, and other secure payment options depending on your region.

Refund & Exchange Policy – SEVOGUE

At SEVOGUE, we are committed to ensuring you love every piece you purchase. Please review our policy carefully before placing an order.

🛑 Order Cancellations

• 
  Orders can be cancelled within 2 hours of placement before processing begins.
  
• 
  If you need to make adjustments, contact us within 12 hours of purchase.
  
• 
  Once your order enters production, packaging, or shipment, cancellations are no longer possible.
  

💎 Refunds & Returns

Each SEVOGUE item is made-to-order with care, so all sales are generally final.
We only accept returns or issue refunds in cases where the error is on our side.

Eligible scenarios include:
✅ Item received damaged or defective
✅ Wrong item or size delivered
✅ Non-delivery: If your package hasn’t arrived within 20 business days (excluding the standard 2–5 day processing window)

🚫 Situations Outside Our Responsibility

Refunds cannot be provided if:
❌ Incorrect or incomplete shipping information is supplied
❌ Delivery is delayed due to customs, natural events, or unforeseen circumstances
❌ Other factors beyond SEVOGUE’s control

🔁 Exchanges

Need to exchange an item or have questions about your order?
Our SEVOGUE Support Team is here to assist you promptly and professionally.

For detailed exchange instructions, please visit:
👉 Exchange Policy RETURN / EXCHANGES

✅ Tip: To avoid delays, please double-check your size selection and shipping address before completing your order.