SHIPPING & DELIVERY

Shipping & Delivery 🌍

At Sevogue, we proudly deliver to over 200 countries and territories worldwide. Our goal is to bring your favorite fits straight to your doorstep with a smooth, fast, and reliable shipping experience.

⏱️ Processing & Estimated Delivery Times

Every item is carefully prepared and inspected for quality before shipment. Total delivery time equals Processing Time + Transit Time.

📦 Shipping Timeframes by Region

Destination Processing / Production Estimated Transit Time Total Estimated Delivery
USA (Mainland) 2–5 Business Days 2–7 Business Days 4–12 Business Days
USA (HI, AK, PR, Guam) 2–5 Business Days 5–10 Business Days 7–15 Business Days
Canada 2–5 Business Days 7–10 Business Days 9–15 Business Days
International (Global) 2–5 Business Days 7–20 Business Days 9–25 Business Days

📌 Note for Peak Seasons: During high-demand periods (such as holidays or major collection drops), processing and shipping times may be slightly extended. We appreciate your patience!

✈️ International Shipping & Customs

🌍 Global Coverage

We ship to most destinations worldwide. In the rare event that courier restrictions prevent us from delivering to your address, our team will notify you immediately via email to arrange a full refund or alternative.

💰 Customs, Duties & Taxes

  • International orders may be subject to import duties, taxes, or handling fees determined by your local customs authority once the package arrives in your country.

  • These additional charges are the responsibility of the recipient.

  • Festvio has no control over customs policies and cannot predict what these charges may be. We recommend contacting your local customs office for current rate details before ordering.

🔍 Order Tracking & Delivery Tips

Once your package leaves our warehouse, you will receive a Shipping Confirmation Email containing your tracking link and number.

💡 Good to Know:

  • System Updates: Please allow 1–3 business days after receiving your tracking code for the carrier's system to update with live scanning location data.

  • Split Shipments: To get your items to you as fast as possible, multi-item orders may occasionally be fulfilled from separate warehouses and arrive in multiple packages. You will receive individual tracking codes for each shipment.

  • Address Accuracy: Double-check your shipping address and phone number at checkout. Festvio is not responsible for delayed or undeliverable packages resulting from incomplete or inaccurate address information.

📩 Need Assistance with Your Shipment?

If your tracking hasn't updated in several days or you have questions about your delivery status, we’re here to help!

📧 Contact our Customer Care Team at contact@sevogue.com with your Order Number, and we’ll track it down for you!